Frequently Asked Questions
Everything you need to understand how care works at Encompass.
Now accepting new patients for insurance-based primary care & functional medicine memberships
What’s the difference between RESET and REBUILD? RESET is a 3-month targeted program for focused concerns (fatigue, early hormone changes, bloating, mood changes, sleep, early metabolic symptoms). REBUILD is a 5-month comprehensive program for chronic, complex, or multi-system symptoms (thyroid/adrenal issues, chronic gut issues, perimenopause, inflammation, weight resistance, autoimmune patterns, long-standing symptoms). If you’re unsure, we’ll help you decide during your free 15-minute consult. Do programs include labs? Yes. RESET includes one advanced lab. REBUILD includes two advanced labs. Insurance-based labs may also be ordered when appropriate. What types of advanced labs do you use? Depending on symptoms, we may use: GI Effects DUTCH hormone/cortisol mapping Organic Acids Test (OAT) Metabolic/insulin resistance labs Autoimmune or inflammatory markers Nutrient panels Thyroid expansion panels All labs are selected based on your unique presentation. Can I do functional medicine without enrolling in a program? The functional work is structured exclusively through RESET and REBUILD, because the depth, testing, time, and visit structure are essential for doing this work well. Do I have to commit to a program right away? No. You can start with the free 15-minute consult call to learn what’s right for you. What happens after my program ends? Most people join the Continuity Care Membership for integrative + functional support, ongoing primary care needs, and long-term accountability. Are the programs only for women? No — all adults are welcome. We have a strong emphasis on women’s health, but care is fully inclusive and identity-safe.
Yes — for limited primary care visits and covered labs.
Functional programs and the membership are self-pay, as insurance does not cover advanced testing or root-cause work.
Yes — for limited primary care visits and covered labs.
Functional programs and the membership are self-pay, as insurance does not cover advanced testing or root-cause work.
No — supplements are self-pay, though you may use HSA/FSA depending on your account.
Yes.
Payment plans are available for functional programs and memberships.
Limited sliding-scale options may also be available.
Because care is personalized.
Program and membership investment is reviewed during your free 15-minute consult call, once we understand your goals and the level of support you may need.
This ensures clarity, transparency, and individualized guidance.
Continuity Care Membership
Do I need to complete a program before joining the membership?
Yes.
This ensures you enter membership with a solid foundation and a personalized plan.
What’s included in the membership?
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Monthly or quarterly follow-up visits
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Portal messaging
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Ongoing supplement, hormone, metabolic, and gut support
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Acute and preventive primary care needs
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Lab monitoring
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Medication management when appropriate
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Discounts on labs and supplements
Is the membership the same as primary care?
It includes integrative primary care, but it is not insurance-based.
It is a hybrid model that blends:
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functional medicine maintenance
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chronic care
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preventive guidance
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acute visits as needed
Can I use insurance for membership?
No — the membership is self-pay, but insurance may be used for covered labs or acute care visits when appropriate.
How long do people stay in the membership?
Most stay 6–12+ months, depending on goals and progress.
What primary care services do you offer?
Insurance-based visits for:
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acute illness
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medication questions
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routine labs
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brief follow-ups
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basic preventive care
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cycle concerns
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future in-office procedures (pap smears, biopsies, etc., as available)
Can I be a primary care–only patient?
Yes — you can schedule acute visits or routine labs with insurance.
However, root-cause or chronic symptom work requires a functional program.
What’s the difference between primary care and functional medicine?
Primary care = brief, problem-focused, insurance-covered.
It is a hybrid model that blends:
Functional medicine = deeper, longer visits + advanced testing + personalized whole-body care.
Can I start with insurance-based primary care and switch later?
Yes — many patients begin with insurance visits and choose a functional program once they’re ready for deeper support.
APPOINTMENTS & COMMUNICATION
Do you offer telehealth?
Yes — for both functional and primary care visits.
Telehealth is available across Colorado and Connecticut.
Do you offer in-person care?
Yes — on Tuesdays and Thursdays at:
125 Rampart Way, Suite 300
Denver, CO 80203
Intakes are ideally done in person when possible.
How do I communicate between visits?
Through the secure patient portal.
Messaging is included in functional programs and membership.
How do I schedule?
All scheduling is done online through our booking system, or through the portal once you are an established patient.
Do you see children?
No — Encompass sees adults only (18+).
Where do labs get drawn?
Depending on the test:
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Quest
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LabCorp
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Genova
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Precision Analytical
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Rupa Health partner labs
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In-office (for some tests, when available)
Are functional labs covered by insurance?
Usually no.
A few may be depending on your policy.
Do I need advanced labs?
Advanced labs are used strategically — not excessively.
RESET includes one advanced lab; REBUILD includes two.
We only order what’s clinically meaningful.
Your Care Philosophy
Is care inclusive?
Yes.
Encompass proudly supports LGBTQIA+ patients, Spanish-speaking patients, and provides trauma-informed, identity-safe care.
Do you address mental health?
Yes — as part of integrative functional care.
For complex mental health needs, we may coordinate with other specialists.
Is this holistic medicine?
It’s integrative and functional medicine rooted in:
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clinical science
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advanced testing
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nursing model philosophy
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whole-person care
Still Have Questions?
We’re here to help. Schedule a free 15-minute consult call to explore your options and get clarity on your care.